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Privacy Policy

At RTTMALL, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our services, whether through our website or in - store.

1. Information We Collect

Personal Information

When you create an account, place an order, or contact our customer support, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. This information is necessary to process your orders, provide customer service, and communicate with you about your purchases.

Usage Information

We also collect non - personal information about your interactions with our website, such as your IP address, browser type, device information, and the pages you visit. This data helps us analyze trends, improve our website's performance, and enhance your user experience.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including arranging shipping, handling payments, and providing order updates.
  • Customer Service: To respond to your inquiries, resolve issues, and provide support, we may use the information you've provided.
  • Improving Services: Usage information is analyzed to understand how our customers use our website and services, allowing us to make improvements and offer more relevant products and features.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our business, such as shipping carriers (like TTPost) and payment processors. These partners are bound by confidentiality agreements and are only permitted to use your information for the purposes for which it was shared.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and access controls.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact our customer support team. You also have the right to opt - out of any marketing communications we may send you.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us